Hi, When trying to watch Sky store movie on the Sky Go app on my xbox

[197pink]

Hi,

When trying to watch a sky store movie  I bought on my sky' Q   Box  my son a trying to watch on the Sky Go   App on the Xbox  I  contacted. Sky and was told I have the sky go extra and to delete  the app and re instal but it is still not giving me the option to watch my movies I have  bought or recorded any ideas why this won't let me  

[caesarome · Accepted solution]

It isn't possible to watch Sky Store movies via the Sky Go app as these are the devices you can use to watch a Buy and Keep film on:

PC/Mac
Android/iOS using the Sky Store app
NOW TV and Roku
LG Smart TV (WebOS3 or above)

[197pink]

Thank you much appreciated