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Discussion topic: Hi I am no longer able to sign in into the sky go app on ps5 since update

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This message was authored by: jaaymaan

Message posted on ‎14 Feb 2023 01:56 PM

Hi I am no longer able to sign in into the sky go app on ps5 since update

Hi I am unable to sign in on sky go ps5 since the app updated. It says I need a sky go extra subscription which I have. Sky go on my ps5 was working before the app updated.
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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎14 Feb 2023 02:05 PM

Re: Hi I am no longer able to sign in into the sky go app on ps5 since update

Posted by a Superuser, not a Sky employee. Find out more

See here: https://helpforum.sky.com/t5/Sky-Go-Apps/Sky-Go-PS5-Outdated/m-p/4228869#M121226

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: KevNewMedia

Message posted on ‎17 Feb 2023 12:08 PM

Re: Hi I am no longer able to sign in into the sky go app on ps5 since update

Posted by a Sky employee

Hi @jaaymaan 


Thanks for using the Sky Community.

I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.

For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

Thanks
Kev
Community Manager
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