Help I was told to Close my Nexflix account so I could use it through Sky Q

[Bombaygin]

Can you use Netflix in the Sky Go app if you have signed up for Netflix with Sky as it is not working?  I use to have 4 devices when I was direct with Netflix now I cant see Netflix on my laptop.  

[caesarome]

---

@Bombaygin wrote:

Can you use Netflix in the Sky Go app

---

Netflix is not part of Sky Go so you need to use the Netflix app instead using your usual Sky login details.

[Bombaygin]

Thank you yes I found out from Sky themselves.

I closed my Netlix account

I signed up for £6. p.m with sky

When I sign back into my Netflix account it is acutally not closed but still active except my billing plan is now £6.pm through sky plan instead of £16.99. I still get my 4 devices.

I do continue to use and log into my Netflix in the usual way but my contract is cheaper. A win.

The above was explained to me by a sky customer services agent.  Why the first agent at Sky didnt tell me that I dot know.

[TimmyBGood]

---

@Bombaygin wrote:

When I sign back into my Netflix account it is acutally not closed but still active except my billing plan is now £6.pm through sky plan instead of £16.99. I still get my 4 devices.

---

That is correct for Sky Q: you are being billed for Netflix Basic through Sky, which is then being upgraded to Premium because (presumably) you have the Sky HD and UHD add-ons.