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		This discussion topic has been answered Discussion topic: Hello. I can no longer watch recordings on my phone. It says there is a problem connecting thebanner
					
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	This message was authored by: Mel.K.17
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 15 Sep 2023 03:11 PM
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Hello. I can no longer watch recordings on my phone. It says there is a problem connecting the phone to the sky box. It says connected in the green banner on the app
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	This message was authored by: caesarome
		
			
					
		
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Posted by a Superuser, not a Sky employee. 
Find out more
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 15 Sep 2023 04:42 PM
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Try rebooting your Sky Q box and your iphone.
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If someone has helped you then please click on the LIKES button in their post.
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		If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
					
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	This message was authored by: caesarome
		
			
					
		
			Answer
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
		
			
		
			
Posted by a Superuser, not a Sky employee. 
Find out more
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 15 Sep 2023 04:42 PM
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Try rebooting your Sky Q box and your iphone.
	__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
			
			
				
			
			
			
			
			
			
		If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
	
		
				
	This message was authored by: Mel.K.17
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 16 Sep 2023 08:23 AM
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							Re: Hello. I can no longer watch recordings on my phone. It says there is a problem connecting theba
						
					
					
				
			
		
	
			
	
	
	
	
	
Thank you. That worked.
					
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