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Discussion topic: Having issues downloading sky go from Xbox apps

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Having issues downloading sky go from Xbox apps

Posted by a Superuser, not a Sky employee. Find out more

It's the trigger like on a gun, the one you use your index finger on an squeeze

 

Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
Cherry64
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This message was authored by Cherry64 This message was authored by: Cherry64

Re: Having issues downloading sky go from Xbox apps

Hi Annie, when I press the RT nothing happens at all.....maybe our console is broken :(.......

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Having issues downloading sky go from Xbox apps

Posted by a Superuser, not a Sky employee. Find out more

Go to the Guide select the icon at the bottom of the slide out between the Game pass icon and the magnifying glass icon

 

RT is just a shortcut to move to the bottom icons (jumps to the bell icon the first on the bottom row) in the guide, you can do this with down on the left joystick or down on the d-pad

 

BTW, RT is under RB, RB does nothing on the guide

Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
Cherry64
Topic Author
This message was authored by Cherry64 This message was authored by: Cherry64

Re: Having issues downloading sky go from Xbox apps

Hi Annie, thank youso much for your patience.... I'm going to try & attach a photo of what I'm looking at in the guide menu....cant find the icons you mention tho 😞

 

Menu.jpg

 

 

 

This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Having issues downloading sky go from Xbox apps

Posted by a Superuser, not a Sky employee. Find out more

That explains it, you have an Xbox 360 and NOT an Xbox One, there is no Sky Go app for that console

Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
Cherry64
Topic Author
This message was authored by Cherry64 This message was authored by: Cherry64

Re: Having issues downloading sky go from Xbox apps

Ahhhhhhhh 😞

Thank you for all your wonderful help & patience.💕

 

 

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