Getting "please upgrade your subscription" on Sky Go for anything I try to watch

[Blair67]

I was on the phone to SKY's tech dept today for 55 mins and they couldn't resolve it 

[Cufc2122]

It seems that every time we phone sky they just go over the basic checks and then say it's a problem they are aware of. 

But surely by now Sky should have come out and said what is happening and given a timescale for it being fixed..

[Warfarinman]

I was told the same thing this afternoon 21st. When will it be fixed. I may have to cancel

[Cooper0007]

Finally fixed. Don't know how but all of Sky Go finally working. Been trying on and off past few days. Uninstalled and reinstalled app tonight and all OK.

[Daz-F]

Still not working here tried delete and re-install as well

[Stu240575]

Mine is woring now on all channels 

[Cooper0007]

Delete reinstall sign out and sign back in

[Anonymous]

This is working for me now. 

[liamlad]

Back working now. 

[Dunc2907]

Working ok for me now as well 

[AJGemmell111]

Finally!!! Thanks for the heads up.

[Cufc2122]

All working for me now as well. 👍

[Blair67]

Sky have finally fixed the issue , no idea what was wrong but it's working this morning 

[Dav30]

Sky go and my sky working now.

Thanks to you all for help and support.

Sky obviously fixed problem, well done, but they also need to fix their communication with customers to stop this unnecessary frustration. 

One simple reply on this site of " we know of this problem and are working on it " would have done.

• Thanks again all.

[Docscrubs]

I'm the OP on this thread - mine started working magically with no action on my part this morning.

Amazing support communication from Sky *sarcasm*, as always.