Error 740 when trying to download sky go

[Tb0323]

My Sky Go app stopped working on my windows laptop, so I uninstalled it and tried to re-install but I now get an error:

Unable to execute file:

C:\Users\rso32\AppData\Roaming\Sky\Sky Go\Sky Go

CreateProcess failed: code 740

The requested operation requires elelvation

Can anyone help me with this?

[caesarome]

@Tb0323 

Have you tried right clicking the software and selecting "Run as Administrator" ?

[Tb0323]

Hi there

Thanks for getting back to me.

I have and the app opens, checks for updates, does a cookies check then asks me to login and before I even try to, the screen disappears and app seems to close down.

Anything further I need to do?

Thanks

[Dom2023]

I have the same issue and have tried running as administrator.  I've completely removed all files, tried installing with no anti virus running etc to no avail.

Frustrating. I use Sky Go more than I watch the TV when I'm home at my computer !

[Tb0323]

It's so maddening as it was working one day, the next day, nothing!  And due to Sky's broadcasting issues, I cannot throw/mirror my ipad to my tv!

What else can be done?

Any more help on offer to us?

[Tb0323]

Ok, so I cracked it, and I'd like to tell you how, but I really can't!

I have no idea what actually worked, but after uninstalling and re-installing Sky Go at least 7 times on my laptop, it is somehow now working again!!! I did use my VPN at some point, so maybe that helped, but not entirely sure if that was the fix! 

Thanks to all those that offered help and advice. All I can say is, try, try and try again!