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Discussion topic: Downloaded movies are playing blurry…like a resolution from 30 years ago. Sky Store and Prime

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Message posted on ‎29 Jul 2024 08:31 PM

Downloaded movies are playing blurry…like a resolution from 30 years ago. Sky Store and Prime

Downloaded movies are playing blurry…like a CRT TV resolution from 30 years ago. Sky Store and Prime are the same...I have tried both. Sky service checker is showing no problems at all and Google Speed Test is fine. Anybody else having issues tonight?

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Avatar for Tarn84
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Message posted on ‎29 Jul 2024 09:20 PM

Re: Downloaded movies are playing blurry…like a resolution from 30 years ago. Sky Store and Prime

Hiya ours is doing the same on Disney which is being streamed using sky broadband, on our LG tv pixelling frequently

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Message posted on ‎29 Jul 2024 10:01 PM

Re: Downloaded movies are playing blurry…like a resolution from 30 years ago. Sky Store and Prime

Same issue here. Unsure if it's trees blocking my dish but maybe not if others are having the same issue.

 

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This message was authored by: TimmyBGood

Message posted on ‎30 Jul 2024 11:38 AM - last edited: ‎30 Jul 2024 11:40 AM

Re: Downloaded movies are playing blurry…like a resolution from 30 years ago. Sky Store and Prime

Posted by a Superuser, not a Sky employee. Find out more

Prime Video and Disney+ are not Sky apps.

 

If they are on a Sky platform (Q, Glass or Stream) it's best to post in the forum for the specific Sky hardware.

 

Satellite dish reception is unrelated to apps, which are entirely delivered online.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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