This discussion topic has been answered Discussion topic: Does having Sky Mobile not give you Sky Go Extra for free anymore?

This message was authored by: Kryten2X4B523P · ‎09 Sep 2025

It used to, but I've just received my puck and now the Sky Go app on my Xbox has stopped working.

This message was authored by: SKY1992bf · ‎09 Sep 2025

@Kryten2X4B523P Sky go extra stopped being free a fair while ago but customers who had it continued to receive it free until such time they made changes to their package at which point free access is removed and can only be re added at cost

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: SKY1992bf · ‎09 Sep 2025

@Kryten2X4B523P Sky go extra stopped being free a fair while ago but customers who had it continued to receive it free until such time they made changes to their package at which point free access is removed and can only be re added at cost

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Kryten2X4B523P · ‎09 Sep 2025

Thanks. I've had Sky Mobile for years and had Sky Q up until a couple of years ago, then just had mobile and have now taken out Sky Stream. Shame they got rid of this perk.

This discussion topic has been answered Discussion topic: Does having Sky Mobile not give you Sky Go Extra for free anymore?

Does having Sky Mobile not give you Sky Go Extra for free anymore?

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