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Discussion topic: Cant download purchases on laptop

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This message was authored by: arsenal2023

Cant download purchases on laptop

I am trying to download a purchase from my recordings on my laptop through sky go but it is giving me an error code of : 1510-IH. This shouldnt be happening i think because we have a sky mini box as part of our subscription

Thanks

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This message was authored by: caesarome

Re: Cant download purchases on laptop

Posted by a Superuser, not a Sky employee. Find out more

Is this a Sky Store title that you purchased that you are trying to download to the Sky Go app ?

 

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This message was authored by: arsenal2023

Re: Cant download purchases on laptop

Yes it is

This message was authored by: caesarome

Re: Cant download purchases on laptop

Posted by a Superuser, not a Sky employee. Find out more

I'm not sure you can do this, if you want to watch your purchase on your PC/laptop then you can install the desktop application from here and then watch them via it:

 

https://www.skystore.com/n/aapp/my-account/sky-store-apps

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