0

Discussion topic: Cannot download sky go to my MacBook air

Reply
Avatar for JazzLady
Level 0 icon
What's this?
This message was authored by: JazzLady

Message posted on ‎04 May 2025 12:22 PM

Cannot download sky go to my MacBook air

am having extreme difficulty downloading the Sky go app to my MacBook Air it says it’s doing it then keeps going over and over the process and not downloading at all

Report post
Post 1 of 5
583 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎04 May 2025 12:25 PM

Re: Cannot download sky go to my MacBook air

Posted by a Superuser, not a Sky employee. Find out more

@JazzLady 

Does this work for you:


https://helpforum.sky.com/t5/Sky-Go/Sky-Go-still-not-working-on-Macbook-Pro-with-Sequoia/m-p/4916701...

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 5
580 Views
0 Likes
Reply
Confetti Ring
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎04 May 2025 12:28 PM

Re: Cannot download sky go to my MacBook air

Posted by a Superuser, not a Sky employee. Find out more

Hi @JazzLady  this may be the issue !

 

Sky Go is available for download on MacBook Air through the Sky website. If you're on a newer MacBook Air with an Apple Silicon chip (like the M3), you might need to install Rosetta 2 first to ensure compatibility

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 3 of 5
579 Views
0 Likes
Reply
Avatar for JazzLady
Level 0 icon
What's this?
Topic Author
This message was authored by: JazzLady

Message posted on ‎04 May 2025 12:29 PM

Re: unable to download Sky Go app to new MacBook Pro

I can't find Rosetta so looks like I won't be able to use it 

Report post
Post 4 of 5
567 Views
0 Likes
Reply
Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎04 May 2025 01:03 PM

Re: unable to download Sky Go app to new MacBook Pro

Posted by a Superuser, not a Sky employee. Find out more

@JazzLady 

I have moved your other posts to the topic you had already created on this issue.

 

Does the link I posted above where someone has posted step by step instructions not help ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 5 of 5
553 Views
0 Likes
Reply
Reply