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Discussion topic: Cannot activate Sky Go on my PC, but have used it regularly until a few days ago.

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This message was authored by JohnKirk This message was authored by: JohnKirk

Cannot activate Sky Go on my PC, but have used it regularly until a few days ago.

Cannot activate Sky Go on my PC, but have used it regularly until a few days ago. I have Unistalled the App and re intalled it and double clicked on the app icon but activation has failed. Have tried this a few times.

 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Cannot activate Sky Go on my PC, but have used it regularly until a few days ago.

Posted by a Superuser, not a Sky employee. Find out more

@JohnKirk 

What is happening as you don't need to activate anything to do with Sky Go because as long as you are logged into it then you just use it as you wish.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Cannot activate Sky Go on my PC, but have used it regularly until a few days ago.

Posted by a Superuser, not a Sky employee. Find out more

@JohnKirk 

What is happening as you don't need to activate anything to do with Sky Go because as long as you are logged into it then you just use it as you wish.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
JohnKirk
Topic Author
This message was authored by JohnKirk This message was authored by: JohnKirk

Re: Cannot activate Sky Go on my PC, but have used it regularly until a few days ago.

I have already replied to this advice but received a message stating that my reply could not be delivered.

 

JohnKirk
Topic Author
This message was authored by JohnKirk This message was authored by: JohnKirk

Re: Cannot activate Sky Go on my PC, but have used it regularly until a few days ago.

When I click on the Sky Go icon a small wheel appears to the side of the icon, the wheel goes around twice  then stops and disappears leaving the Sky Go icon as it was before I clicked on it.

This message was authored by caesarome This message was authored by: caesarome

Re: Cannot activate Sky Go on my PC, but have used it regularly until a few days ago.

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting your PC and then tried again, something else to try to roght click on the Sky Go app and select "Run as Administrator".

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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