26 Dec 2022 04:28 PM
Cannot access Skygo on my phone or ipad. I have accessed Skygo in the past but know it says #unkown error, try again later". Both devices are Samsung.
26 Dec 2022 04:38 PM
Posted by a Superuser, not a Sky employee. Find out moreThis is a long shot but does your password contain anything that isn't a letter or a number, if so try changing it to something that does have only letters and numbers:
https://skyid.sky.com/resetpassword/
Then delete the app on both devices then install it again and login using your new password.
26 Dec 2022 06:03 PM
Tried that. It didn't work 🙁
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