27 Dec 2023 03:46 PM
I have downloaded the sky go app onto my Xbox. I was told when purchasing sky Q that this was a feature. I rang and he says I need multi screen or a box for another room. In other words pay extra. I was not told this when getting the package. I was informed that once I had an account I could watch from Xbox or PlayStation
27 Dec 2023 03:58 PM - last edited: 27 Dec 2023 04:00 PM
Posted by a Superuser, not a Sky employee. Find out moreThats correct if you want to watch via a games console. You need Sky Go Extra, rather than just Sky Go
Sky Go Extra: https://www.sky.com/help/articles/what-is-sky-go-extra
Sky Go Guide: https://www.sky.com/help/articles/sky-go-what-do-you-need-help-with
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27 Dec 2023 04:31 PM
Oh right. I was misinformed when purchasing the package then
27 Dec 2023 04:38 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can use Sky Go on other devices like a PC/Mac, phone or tablet without the need for Sky Go Extra but to use it on a console you do need multiroom which will come with Sky Go Extra for free.
21 Jan 2024 10:05 PM
I was told this also, now they say I have to pay an extra 7.50 a month for multiscreen
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