17 Sep 2024 02:12 PM
I have the same issue. I pay Sky for TNT and can watch all Sky Channels on Sky Go but not TNT. Please advise as it is asking me to update my subscrition as well. VIP Sky member @Mr+Flibbles+86 Thank you, Robert
17 Sep 2024 06:04 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this, so if the bubble hasn't appeared by 7pm it will be tomorrow that they will contact you by it:
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
This isn't a live chat so replies are not instant.
18 Sep 2024 09:02 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @RH+4620 to chat.
12 Oct 2024 11:28 PM
You can watch TNT sports remotely via the BT web site, not via the SKY app. I get TNT sports on my BT contract, watch it at home on the SKY Q box, away from home on my laptop or mobile.
14 Oct 2024 12:30 PM
Thanks Dave, I will try that - much appreciated. @Dave_781cc
14 Oct 2024 06:24 PM
Hi, update on last note. You need to access
discovery+, down load app on mobile or access web site on lap top. Allows you to access TNT sports, Eurosport & Discovery channels, when you pay for TNT sports on your BT account.
15 Oct 2024 01:16 PM
Thanks @Dave_781cc , got it. You have been very helpful.
17 Nov 2024 01:05 AM
Hi,
I'm having the same issue. I pay for discovery + via sky and can't access tnt sports on my phone or laptop.
17 Nov 2024 12:25 PM
Hi John @John7818 I suggest you phone Sky and talk it through with the helpdesk.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 3.6 hours
New Discussion