0

Discussion topic: Can't watch downloaded content on iPad without an internet connection

Reply
This message was authored by Somers This message was authored by: Somers

Can't watch downloaded content on iPad without an internet connection

I have a flight coming up and downloaded a few episodes on the Lazurus poroject to watch via SkyGo on my iPad

 

To make sure everyhting was woking I turned off my internet connection and tried to wacth what I'd downloaded.

 

I go this message; "Sorry Something Went Wrong. To enjoy this service you need an active internet connection. Please check your setting and try again."

 

There seems little point in downloading content if I need to be online to watch it!

 

I've tried rebooting, reinstalling the app and all the obvious fixes.

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Can't watch downloaded content on iPad without an internet connection

Posted by a Superuser, not a Sky employee. Find out more

Does it work if you disable the internet connection a few seconds after starting to watch the episode ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion