Can’t download on iPad as stating device needs authorisation
For the past couple of weeks I've lost the ability to download programmes to the app. I get an error message stating that "your device needs authorisation, please ensure it's connected to the internet and try again". Other to players work with no issues. I've tried uninstalling but nothing works.
It also won't let me watch on demand either, so basically the app is not fit for purpose.
So does switching off the VPN fix the device not authorised message as that is what you originally posted about here ?
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Are you using a VPN if so it will need disabling when using Sky Go.
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Re: Can’t download on iPad as stating device needs authorisation
I do have but switching it off isn't the issue. I no longer have the Recorded icon at the bottom. Also if you press the remote icon at the top it states no box connected.
It just stopped working so I reinstalled and still doesn't work.
So does switching off the VPN fix the device not authorised message as that is what you originally posted about here ?
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So did you have a VPN and have now turned it off ?
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