Can't add series link to recordings

[soo345]

Now when I am attempting to record programs on my Sky Q box via the Sky Go app I don't have the option to add series link.  There is only the option to record once, even though this is a series.  This may only be happening on BBC shows, I'm not sure, but for example on the shows Wild Isles and The Gold I was only able to record once even though they are both series.  Any help would be appreciated as with BBC if the show doesn't record and I have to download it, the sound doesn't come through the surround sound system.

[caesarome]

For your examples I can get a series link for The Gold but not for Wild Isles but I do get a series link if I do it via my box so give this a try.

[soo345]

Yes, I know I can do that, but I often add programmes when I'm away from the TV and forget to add the series link.  I was hoping that someone from Sky would answer as to why there is a problem with the app as it didn't use to be like this.

[caesarome]

As this is a customer helps customer forum you will not get a response from Sky but you could try reporting it to them via this email address - viewerR@sky.uk