30 Jan 2023 01:11 PM
I've been trying to access the reward for Apple TV but i just get "Unable to generate URL" when I click on the link.
30 Jan 2023 01:21 PM
Posted by a Superuser, not a Sky employee. Find out moreThis does happen in iphones so if you have private relay turned on then try disabling that or try this:
1 - update the iPhone if there is an update available
2 - uninstal the MySky app and delete all data associated with the app
3 - restart your iPhone
4 - re-install the MySky app and select allow data operations on install
5 - log in with your Sky ID and give it another go.
30 Jan 2023 01:21 PM
Posted by a Superuser, not a Sky employee. Find out moreThis does happen in iphones so if you have private relay turned on then try disabling that or try this:
1 - update the iPhone if there is an update available
2 - uninstal the MySky app and delete all data associated with the app
3 - restart your iPhone
4 - re-install the MySky app and select allow data operations on install
5 - log in with your Sky ID and give it another go.
30 Jan 2023 01:36 PM
Thanks so much @caesarome that worked!
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