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This discussion topic has been answered Discussion topic: Can family members have their own SkyGo usage

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This message was authored by: JimboK

Can family members have their own SkyGo usage

On my Sky TV account i can use Sky Go.  I also have 3 kids who would like to use SkyGo app on iphone, ipad, pc  or mac

 

Can they have their own SkyGo user ID and log in - otherwise they have to use my log in which is the same for my sky email etc so I dont want them to have that.

 

I can see then as users on my account but i cannot edit any details so it seems almost impossible to find an answer to this 


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This message was authored by: caesarome Answer

Re: Can family members have their own SkyGo usage

Posted by a Superuser, not a Sky employee. Find out more

They can have their own IDs to use to login to Sky Go with but as you said here:


@JimboK wrote:

I can see then as users on my account 


Then it appears that you have already set them up previously so they just need to login to the app on their devices now. Their usernames are usually the first part of their name or email address.

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This message was authored by: caesarome Answer

Re: Can family members have their own SkyGo usage

Posted by a Superuser, not a Sky employee. Find out more

They can have their own IDs to use to login to Sky Go with but as you said here:


@JimboK wrote:

I can see then as users on my account 


Then it appears that you have already set them up previously so they just need to login to the app on their devices now. Their usernames are usually the first part of their name or email address.

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This message was authored by: JimboK

Re: Can family members have their own SkyGo usage

thanks - will try this.  I don't actually know how their accounts/IDs were set up as I have no recollection of doing it !  will report back 

 

This message was authored by: King+paul

Re: Can family members have their own SkyGo usage

@JimboK @Did you get an answer how to set up their own ids and password as I didn't see an answer I have the same issue as don't want kids getting into MySky 

This message was authored by: caesarome

Re: Can family members have their own SkyGo usage

Posted by a Superuser, not a Sky employee. Find out more

@King+paul 

To create a secondry Sky ID follow these instructions that were posted on here recentky by another member, they will not be able to view the bills but can use services like Sky Go:

 

https://helpforum.sky.com/t5/Account-Billing/Cannot-add-Secondary-Sky-ID/td-p/4051583

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