All BBC channels no longer listed in Sky Go

[Standfast8]

I spoke with helpful Sky colleague today who confirmed that BBC1/2 HD are no longer available via the Sky app and that they "Sky" did not have permission to include the channels on the app. 

[Phil+Kirkby]

Hi perhaps I wasn't clear enough I know you cannot watch bbc Chanel's on sky go but the hd  are still on the record to sky box function but they are in the 800 Chanel's to watch bbc you have to use the I player the sd Chanel's have disappeared 

Phil

[swainsy]

That's not true, though; they're on channels 801 and 802. 
Sky just need to move them up to 101 and 102, now that the SD channels are no longer broadcasting. 

[Germany02]

Hi. I have same problem. No BBC channels on Sky Go app. I so need them. How do I do an overnight refresh? Thanks 

[caesarome]

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@Standfast8 wrote:

I spoke with helpful Sky colleague today who confirmed that BBC1/2 HD are no longer available via the Sky app and that they "Sky" did not have permission to include the channels on the app. 

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@Standfast8 

The BBC channels can only be watched via the Sky Go app when the app itself is connected to a Sky Q box.

These posts here are actually discussing a different issue whereby the BBC has switched off their SD channels so for some the HD channels to set recordings can be found in the 800 range and not in the usual 101 and 102.

[Germany02]

How?

desparate of SW14 

[caesarome]

@Germany02 

The post above yours...

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@HelenFlan wrote:

The bbc channels have moved to 801 - 802 etc.

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They haven't actually moved as they have always been there but the BBC has now switched off their SD channels that on the app were at 101 and 102.

[Standfast8]

Hi and thanks. My iPad is connected to my Sky Q box and is fully functional on all channels apart from BBC1/2 HD which happen to be at the top of my programme list. I know 801/2 are available but was more to do with the message on Sky Go which said no longer available and a free upgrade was available by calling a number at Sky. The work around is ok just inconvenient for such a slick system overall. 

[Mikey411]

Thanks Kev

I am also getting amessage on Sky Go on my iPad that I need to upgrade my Sky Q box.  What's that about please?

Kind regards

Mike

[aceofhearts]

I have my iPhone and BBC via Sky is ok.
On the same table I have my iPad and BBC via Sky is not available. Any ideas?

[Phil+Kirkby]

Hi again bbc is not available to watch on sky go as I have said before but on the record to sky box feature they are still there in HD but the Chanel nos are in the 800 numbers

phil

[caesarome]

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@Phil+Kirkby wrote:

Hi again bbc is not available to watch on sky go

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That is correct they are not as they can only be viewed when the app is connected to a Sky Q box. The BBC does not allow their channels to be watched directly via Sky Go.

[DaveP1963]

It's now 14th January and the issue's STILL not resolved? I smell a subscription cancellation..... 

[Annie+UK]

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@DaveP1963 wrote:

It's now 14th January and the issue's STILL not resolved? I smell a subscription cancellation..... 

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Sky will be quaking in their boots 😞 🙄

[caesarome]

As stated above, the channels are still there but could be at 801 or 951 onwards. For example I see BBC 2 HD at 802, BBC 3 HD at 845 and BBC 4 HD at 815.