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Discussion topic: Access blocked after being told to press install for updates.

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Avatar for MR29
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This message was authored by: MR29

Message posted on ‎18 Sep 2025 07:22 PM

Access blocked after being told to press install for updates.

I pressed install, now I can't access Sky on my laptop.

 

I just get the message A Javascript error has occurred in the main process.

 

I have spent more than 2 hours contacting Sky trying to get the probelem resolved.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎18 Sep 2025 07:39 PM

Re: Access blocked after being told to press install for updates.

Posted by a Superuser, not a Sky employee. Find out more

@MR29 

Are you trying to access content via the Sky Go app, if so delete the app and try installing it again.

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