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Sky go wont remote record

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Sky go wont remote record

sky go wont remote record for me - if I set it to remote 

record a programme to my Sky Q 2TB box the app will do this but when I get home its not recorded. I have multiroom.

I have reinstalled the app and done all the obvious things and any help would be good.

 

 

Thanks all :-)

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Executive Producer
Posts: 11,117
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Re: Sky go wont remote record

Download the Sky+ app, select the spanner icon, select the Recordings & downloads and make sure there is a tick against your viewing card.

Then try Sky Go.

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Oracle
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Re: Sky go wont remote record

Does doing all the obvious things include rebooting your Sky Q box at the mains ?

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Researcher
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Re: Sky go wont remote record

Yes I have rebooted 👎🏼

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Executive Producer
Posts: 11,117
Post 4 of 6
334 Views

Re: Sky go wont remote record

Download the Sky+ app, select the spanner icon, select the Recordings & downloads and make sure there is a tick against your viewing card.

Then try Sky Go.

Researcher
Posts: 7
Post 5 of 6
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Re: Sky go wont remote record

Thanks I have just done what u said and  I had two viewing card numbers (both the same number) but only one was ticked I have ticked both now and will set a record now and check when I am home and feedback to you .

 

thanks 

Researcher
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Re: Sky go wont remote record

This is now working thanks for your help 

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