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Sky go extra app won’t allow me to download programs.

Runner
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Sky go extra app won’t allow me to download programs.

My partner is watching Love Island as we travel around the EU on her iPad. However while some programs in the series can be streamed to the device others in the same series can only be downloaded to the sky box at home. Any one got any ideas? I’ve already tried deleting the app and reinstalling it but to no avail. When I look at other series on catch up, I see this problem turns up randomly elsewhere. It shows as symbols I.e ▶️ Or ⬇️

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Oracle
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Re: Sky go extra app won’t allow me to download programs.

Hi @DublinB

 

There is no fault with this as this is just the way it is is I'm afraid, some content no matter what the program is can only be sent to our sky boxes while other can be downloaded via the app. Sky Go now shows all available content as you can also set recordings via it now.

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Runner
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Re: Sky go extra app won’t allow me to download programs.

I can’t understand why for example the last four nights of the same program can be watched while the one from last night cannot? It doesn’t make any sense!

Oracle
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Re: Sky go extra app won’t allow me to download programs.


@DublinB wrote:

It doesn’t make any sense!


It is up to the channel themselves to make the content available to download so if ITV hasn't done this then it would be down to them and could be a rights issue.

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Runner
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Re: Sky go extra app won’t allow me to download programs.

Thank you for trying to give me an answer. But it doesn’t explain why most of the shows are available to watch on line yet last nights and another random one fro approx two weeks back are only available to download to my box at home. 

 

Is is there any way I can watch my recordings on my bail at home ? 

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