Reply

Sky Sports Mobile App not working on new phone - iPhone X

Runner
Posts: 1
Post 1 of 1
117 Views

Sky Sports Mobile App not working on new phone - iPhone X

 

I had previously been using the Sky Sports Mobile TV app on my last handset (an old HTC one m8) with no problems but recently moved to an iPhone X.

I subscribe to Sky Sports Mobile TV through my Vodafone package.

 

Whenever I try to play content on the new iPhone, it seems to try and load and then displays the Play symbol with a line through it - see photo. 

Photo 12-07-2018, 12 21 37.pngMedia not playing!

I have contacted Vodafone about this - they have tried cancelling and renewing my subscription and also removing the previous device but it doesnt fix the problem.

It seems to play Sky News through the app (without sound), but none of the other channels.

 

Any help or advice would be greatly appreciated!

Chris

Reply
Reply
Recommended Threads
11-04-2018 05:39 PM
27-04-2018 01:07 PM
18-03-2018 02:25 PM
02-04-2018 11:08 PM
24-04-2018 08:32 PM