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Sky Sports App on new 2018 iPad Pro

Runner
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Post 1 of 10
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Sky Sports App on new 2018 iPad Pro

Hi, I purchased the new 12.9 iPad Pro that was launched yesterday. The Sports App worked perfectly on my old iPad, but will not even open we clicking on the icon!

Anyone else experiencing this problem?

 

thanks

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Runner
Posts: 4
Post 2 of 10
1,278 Views

Re: Sky Sports App on new 2018 iPad Pro

Same issue for me on my new 2018 iPad Pro. Whats actually wrong? 

 


Regards,
Brian.

Runner
Posts: 2
Post 3 of 10
1,205 Views

Re: Sky Sports App on new 2018 iPad Pro

Same problem here. Works on my iPhone and other iPad but not on the new iPad Pro. Won’t even open. The Sky Sports screen appears for a split second then disappears. Glad it’s not just me!

Runner
Posts: 1
Post 4 of 10
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Re: Sky Sports App on new 2018 iPad Pro

Me too just opens then gone

Runner
Posts: 3
Post 5 of 10
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Re: Sky Sports App on new 2018 iPad Pro

Does anyone from Sky read and monitor our comments, or are we wasting our time in reporting known issues?

thanks

 

Researcher
Posts: 5
Post 6 of 10
1,047 Views

Re: Sky Sports App on new 2018 iPad Pro

I have the same issue and contacted the app developer and told them what was happening on opening the app. Even sent them a screen recording of what happens. They are going to investigate and hopefully come up with a solution/update.

Viewer
Posts: 1
Post 7 of 10
934 Views

Re: Sky Sports App on new 2018 iPad Pro

Yep me too had problems with my old iPad 2 got a new iPad pro thinking I'd have no problems keeps on shutting down soon as I start it up please fix this soon Sky.

 

Researcher
Posts: 8
Post 8 of 10
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Re: Sky Sports App on new 2018 iPad Pro

I posted about this issue on the day the new iPad Pros were released:

 

https://helpforum.sky.com/t5/Sky-Go-Apps/New-11-iPad-Pro-Sky-Go-black-screen-amp-Sky-Sports-crash/td...

Researcher
Posts: 5
Post 9 of 10
541 Views

Re: Sky Sports App on new 2018 iPad Pro

App was updated Today and now fully working on iPad Pro 👍🏻

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Researcher
Posts: 8
Post 10 of 10
537 Views

Re: Sky Sports App on new 2018 iPad Pro

The app works on the 11” iPad Pro now but it doesn’t support the new resolution properly. It is still letter boxed to the safe area for the home indicator.

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