01-01-2018 05:31 PM
I am getting this error after around 5 seconds of trying to watch live football on the Sky Sports Player program on PC (Windows 10). Haven't been able to find anything online about it, wondering if anyone has had this problem before?
23-01-2018 08:31 PM
This hasnt resolved my issue unfortunately.
I keep getting the error message 9903 after 5 seconds. I have tried uninistalling the sky software, then restarting and this resolved the issue. However when I tried to get on again 2 days later it is doing the same thing again.
So what is the issue, and what steps should I take?
21-06-2018 03:05 PM
I am using Windows 10 Pro 64 bit. I was getting this error 9903 with Sky Sport Player. I re-installed the software, no joy. My fix was - I had the Windows snipping tool open. As soon as I closed this, Sky Sport Player started working without the error code.
16-09-2018 04:49 PM
There is nothing for Sky to fix as the snipping tool has to be closed or you will see this error.
16-09-2018 04:55 PM
The error crops up because we are not allowed to use it when Sky Go is running as so to prevent us from taking screengrabs from Sky Go content, this is a rights issue and is why you will see this error.
11-02-2019 04:30 PM
Confronted with this error Code. Sky Customer Services did not know the answer and took me through uninstall of Sky Go. Still the same - not solved! .
Found the solution myself: I had Windows Snipping Tool open - closed it - issue solved!