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Sky Go - Error Code: 9903

Runner
Posts: 4
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Sky Go - Error Code: 9903

Hi all

 

I am getting this error after around 5 seconds of trying to watch live football on the Sky Sports Player program on PC (Windows 10). Haven't been able to find anything online about it, wondering if anyone has had this problem before?

 

Cheers

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Researcher
Posts: 3
Post 2 of 14
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Re: Sky Go - Error Code: 9903

i just have, arrived here first and no answer so far.

Runner
Posts: 1
Post 3 of 14
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Re: Sky Go - Error Code: 9903

This hasnt resolved my issue unfortunately.

 

I keep getting the error message 9903 after 5 seconds.  I have tried uninistalling the sky software, then restarting and this resolved the issue.  However when I tried to get on again 2 days later it is doing the same thing again.


So what is the issue, and what steps should I take?

New Viewer
Posts: 1
Post 4 of 14
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Re: Sky Go - Error Code: 9903

Any joy with this as I have the same issue ? Thanks 

Runner
Posts: 1
Post 5 of 14
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Re: Sky Go - Error Code: 9903

Same error here 9903. I don't own any capture software. Windows 8.

Boom Operator
Posts: 15
Post 6 of 14
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Re: Sky Go - Error Code: 9903

I'm guessing theres no known fix for this yet?

 

I'm getting the same problem on a MacBook Pro.

 

Unistalling and reinstalling did nothing.

 

Smiley Sad

Researcher
Posts: 4
Post 7 of 14
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Re: Sky Go - Error Code: 9903

I am using Windows 10 Pro 64 bit. I was getting this error 9903 with Sky Sport Player. I re-installed the software, no joy. My fix was - I had the Windows snipping tool open. As soon as I closed this, Sky Sport Player started working without the error code.

Runner
Posts: 4
Post 8 of 14
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Re: Sky Go - Error Code: 9903

I'm getting the same error

Runner
Posts: 4
Post 9 of 14
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Re: Sky Go - Error Code: 9903

Yea the snipping tool been open caused the error. Sky fix this 

Oracle
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Post 10 of 14
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Re: Sky Go - Error Code: 9903

There is nothing for Sky to fix as the snipping tool has to be closed or you will see this error.

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Runner
Posts: 4
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Re: Sky Go - Error Code: 9903

Yes there is as the snipping tool should not give you an error in this programe. No logic to this.

Oracle
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Post 12 of 14
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Re: Sky Go - Error Code: 9903

The error crops up because we are not allowed to use it when Sky Go is running as so to prevent us from taking screengrabs from Sky Go content, this is a rights issue and is why you will see this error.

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Runner
Posts: 4
Post 13 of 14
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Re: Sky Go - Error Code: 9903

That does not make much sence as you can easlily get the screen grab if required using other tools.

But gettting a random error with no information on what is means is just stupid. 

 

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New Viewer
Posts: 1
Post 14 of 14
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Re: Sky Go - Error Code: 9903

Confronted with this error Code.  Sky Customer Services did not know the answer and took me through uninstall of Sky Go.  Still the same - not solved! .

 

Found the solution myself: I had Windows Snipping Tool open - closed it - issue solved!  

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