Error code 3-2

[whattssuup]

I was getting error messages before updating the iPad. Hoping sky fixes it...fast!

---

@proverbs3127 wrote:

Just been on the phone to them. It should be fixed within  24hours!

---

[Skink]

---

@proverbs3127 wrote:

Just been on the phone to them. It should be fixed within  24hours!

---

Good to hear - thanks for the update.

[suhawes]

Had exactly the same problem very annoying and no success putting right and advised to ring a Sky no. who closed their service after 9pm

Worked today but why trouble last night.

[Kei+M]

---

@Kei+M wrote:

We’re really sorry that some of you encountered an issue when watching Sky Go last night, this was caused by a network issue that has now been fully resolved.

---

As above, apologies about the issues experienced.

Thanks,

[suhawes]

Thanks 

. Great to get a quick positive reply  from Sky

arthur hawes

[suhawes]

Thanks 

. Great to get a quick positive reply  from Sky

arthur hawes

[Prit3012]

Tried using the app today and getting the error. Is there a universal fix or everyone needs to call up?

[garyjamesdean]

Not working for me with same error message

[auntieanne]

This hasn't been fixed, I just downloaded some shows to watch on a long flight and got the same message - I was furious (and very bored!!)

Some were on an older ipad and some on my new iphone, same error on both

[Legg+123]

Struggling with this problem today. Think it must need fixing again!

[NigelTu]

Downloaded a lot of content to watch on a 10 hour flight and got the 3-2 error message.  Very disappointed and very bored. This is one of they key benefits of Sky Q and was unable to use it.

Ipad was new (IOS 12.3.1) and clearly doesn't work properly with Sky Q app. 

Having arrrved at at the destination and being able to connect to the Internet it does now allow me to view the downloaded content.

Sky need to update the SkyQ app to fix this and ensure it remains up to date for any future IOS updates

[Lexilacey]

Error code 3 22 I

[Trish+MacKay]

I get the same and it’s just after an upgrade. 

Come on Sky. Get it sorted. 

[dave195503]

We are having a problem with sky go and unable to view on either I pad or phone.  Is this a general fault or unique to us? 

[Motherof2teenager]

Still having the same issue that has been around for 2 years.

did any of you get the fix?