0

Discussion topic: Unable to link Netflix Account with Sky

Reply
This message was authored by: StevieFantastic

Unable to link Netflix Account with Sky

Everytime I use that Netflix activation link for Sky, after I put in my username and password and pass the phone verification code, I get an error page (https://www.sky.com/shop/choose/error?code=technical\) saying it's a technical error. I have spoken to both Netflix and Sky Guestlist on the phone and NONE of them understands what the problem is. It's been days now and I'm still unable to activate my account. I've logged in and out of Netflix on the Sky main page repeatedly, and I've also done a factory rest, but to no avail.

 

Context: I was given a complimentary Netflix package - something I would like to utalise instead of paying monthly. I currently have a paid netflix account that I've been using for a while, but would now like to link that paid account to my Sky account so I can receive the package on a complimentary basis.

Reply

All Replies

This message was authored by: Jporch316

Re: Unable to link Netflix Account with Sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @StevieFantastic 

 

what happens if you try to login to Netflix with your existing account on your device ?

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
Avatar for StevieFantastic
Level 1 icon
Topic Author
This message was authored by: StevieFantastic

Re: Unable to link Netflix Account with Sky

When I log in, it works fine, but I'm unable to link it to Sky. It seems a waste for me to make an account that I pay for, when Sky have given me a complimentary membership. 

This message was authored by: lettice

Re: Unable to link Netflix Account with Sky

Posted by a Superuser, not a Sky employee. Find out more

Assume where you are applying the code and link, you have reset your browser cache and also tried the link/code over a 4g or 5g connection rather than on your home broadband.

 

Or even reboot your home broadband router that your Sky Glass is connected to.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Dazzar51

Re: Unable to link Netflix Account with Sky

Have you completely signed out of you existing account ?

Sky Glass 55 Gen 1 and x3 Pucks Download 900 upload 900
Avatar for StevieFantastic
Level 1 icon
Topic Author
This message was authored by: StevieFantastic

Re: Unable to link Netflix Account with Sky

Ah I haven't tried the broadband reboot idea, I will try this now (I've tried the rest of the things you've suggested) - thank you so much

Reply