Turning over to a different channel

[Leo36]

Why is it, every time I change over to other channels it's always asking for a PIN number when I haven't set up a PIN number . It's  really starting to annoy me as I am missing the beginning of the program 😡

[TimmyBGood · Accepted solution]

@Leo36 

That shouldn't happen 'every time' but will occur when the channel being turned-to is carrying content which could otherwise only be broadcast after the watershed: this is called Mandatory Daytime Protection and is required by Ofcom in the Broadcasting Code.

https://www.ofcom.org.uk/tv-radio-and-on-demand/broadcast-standards/mandatory-daytime-protection 

Sky Atlantic, Sky Documentaries, Sky Comedy and many of the Sky Cinema channels are the ones this tends to affect.

MDP is non-negotiable and cannot be removed by users even when all other content control is switched off.

https://www.sky.com/help/articles/your-pin 

[Leo36]

Thank you 👍