Texhnical fault

[Andy7811]

I keep getting technical issue when trying to watch live tv on my sky subscription on sky glass tv. I have tried rebooting the tv and my internet but still the same every time. All apps including netflix are working fine i just cannot watch any channel on sky

[Jporch316]

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@Andy7811 wrote:
I keep getting technical issue when trying to watch live tv on my sky subscription on sky glass tv. I have tried rebooting the tv and my internet but still the same every time. All apps including netflix are working fine i just cannot watch any channel on sky

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Have you pulled the plug totally for a few minutes ? Which package do you subscribe to to 

[Andy7811]

Triwd wverytjing. I subscribed to a sky tv package on sky glass gen 2 55inch tv

[Jporch316]

@Andy7811 

I have escalated your post to the sky community online support team please lookout for an invitation to chat to them on here 

[Lisa-P1987]

Thanks for escalating this. We’ve sent Andy7811 an invite to chat.