0

Discussion topic: Sky glass won’t connect to broadband

Reply
This message was authored by: usernameBG

Sky glass won’t connect to broadband

New sky glass delivered yesterday - have broadband throughout house and on other TV's with sky but sky glass will not connect to broadband. 
have tried unplugging everything / resetting tv which still comes up with the same 'unable to connect' screen.

Ive called sky and keep getting told to turn off and on and check passwords - all of which we've done! So frustrating - any ideas? 

Reply

All Replies

Avatar for usernameBG
Level 1 icon
Topic Author
This message was authored by: usernameBG

Re: Sky glass won’t connect to broadband

To add we have gigaclear WiFi 

This message was authored by: Exiled-in-HH

Re: Sky glass won’t connect to broadband

As a test have your tried connecting using Ethernet?

=============•===========
Reply