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Discussion topic: Sky glass turns off after making long horrible noise

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This message was authored by: Tim1382

Sky glass turns off after making long horrible noise

Had a issue woth gen 1 sky glass restarting after a ling pause and horrible noise, upgraded to gen 2 and still doing it.
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This message was authored by: Fothergill1

Re: Sky glass turns off after making long horrible noise

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tim1382  Until very recently the Glass TV & stream puck could only be paused for 10 minutes before they shut down and went back to standby.  A new UI version 3.79.0 has changed this to 25 minutes on pause and then instead of going to standby it just continues playing.  I don't know if the update has finished rolling out as it is done in batches so check to see if you have been updated to UI 3.79.0 

 

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