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Discussion topic: Sky glass sound issue

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This message was authored by: Jono001

Sky glass sound issue

So just had my sky glass 55" delivered. All was fine, turned the tv off and when i turn it back on the sound is muffled, well the talking is. The background noise is normal. I can solve this issue but turning off at the plug and back on. But bot ideal. 

is there a solution that'll sort this issue permanently? 

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This message was authored by: Padam_Padam

Re: Sky glass sound issue


@Jono001 wrote:

So just had my sky glass 55" delivered. All was fine, turned the tv off and when i turn it back on the sound is muffled, well the talking is. The background noise is normal. I can solve this issue but turning off at the plug and back on. But bot ideal. 

is there a solution that'll sort this issue permanently? 


This has been reported by several people since Sky Glass launched a few years back. Strange that it's still happening after all this time...

If I were you I'd give Sky a ring for further troubleshooing and ask for a replacement TV if whatever they suggest doesn't fix it. You're spending an awful lot of money on this thing and you shouldn't have to reboot it every day just to get half decent sound.

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