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Discussion topic: Sky glass slow to load schedules etc

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Avatar for Kevanski01
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This message was authored by: Kevanski01

Message posted on ‎28 Apr 2024 03:01 AM

Sky glass slow to load schedules etc

My sky glass TV and puck have recently become slow to load  certain schedules especially films. Apps have been updated, internet speed is 900-1000 download and 750 upload. Done a reset and even did a full reset. 3rd party apps work fine. The latest update is QS027.511.00P

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎28 Apr 2024 10:29 AM

Re: Sky glass slow to load schedules etc

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kevanski01 

 

Not seeing the issue here and my glass has been updated. Try a reboot in the first instance and see if performance improves.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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