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Discussion topic: Sky glass broadband update in a first floor flat?

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This message was authored by: MarkGoldsmith

Re: Sky glass broadband update in a first floor flat?

Posted by a Superuser, not a Sky employee. Find out more

@Mints74 if you have an active internet connection you can use the Sky Glass. Your download speed just needs to be between 25-35 mbps for the Sky Glass to function properly.

 

Alternatively you can wait until the broadband engineer has visited, as billing for the Sky Glass subscription won't start until you either manually activate it by following the on-screen setup, or 14 days after its been delivered.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Exiled-in-HH

Re: Sky glass broadband update in a first floor flat?

@Mints74  The  connection to the internet needs to be at least 25-35 Mbps which yours is ... as long as you use an Ethernet cable😉

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This message was authored by: TimmyBGood

Re: Sky glass broadband update in a first floor flat?

Posted by a Superuser, not a Sky employee. Find out more

@Mints74 wrote:

 

The Sky Glass TV is arriving 7 days before an engineer is due to come out to do the upgrade from my current Sky Broadband Superfast at 73.2 mb/s. 


So presumably to Ultrafast 1 over G.fast.  Either should be fine for Glass as long as local wireless conditions are benign (or, as noted above, you used ethernet cable)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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