Hi @kathx1
Do you mean the connection between you Glass TV or your whole broadband drops out? (I.e. are other devices loosing connection?) If it's the latter you may get more joy in the broadband section of the community. Inherently as Glass uses the internet to deliver content if your broadband disconnects, you will lose service.
If it's just glass we can recommend some settings which may help.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
