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Discussion topic: Sky glass air won’t switch on

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Avatar for Xyz5
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This message was authored by: Xyz5

Message posted on ‎12 Apr 2026 04:48 PM

Sky glass air won’t switch on

Got sky glass air tv yesterday and worked fine yesterday. Today it won't switch on and red light is flashing 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎12 Apr 2026 08:52 PM

Re: Sky glass air won’t switch on

Posted by a Superuser, not a Sky employee. Find out more

Hi @Xyz5 

 

Try the steps as outlined here: https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-tv/articles...

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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