Hi @Sh291
We are fellow customers on the community not sky. We know nothing about you or your set up. Please provide more information. Is this live TV? Are any apps working? Is this a new install? Who is your ISP? Is there an error message? What broadband speed do you get? What speed is glass getting (,check in netflix settings). Have you tried a reboot of your TV and router in the first instance?
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
