Sky Glass Power up Issues 19-9-24

[Anonymous]

Hi I have been following this discussion since yesterday. My sky glass is back on now after resetting again. 

Now I can't link my account because my eircode is not accepted. Anyone else have this issue and know how to resolve it? I have been onto sky before about this but still not resolved. I can't log into my account to finish setup. 

[Elainequigley]

Hi my sky glass tv won't turn on, no standby light, tried the reboot, checked the power lead & plug. Nothing working but leads all fine as I tried them in Xbox .....rang sky & was on hold for 20 mins to be cut off & told we are exceptionally busy ring back later. Sky chat not available. 

[Lee-lo]

Got it working now, just hold the standby button for just over a minute, (I didn't switch off at the wall), until the red light flashes, and then the sky logo comes on the TV, it may flash at first, but please wait, then just go from there

[Heidihoo29]

Mine is the same..since 5.30pm yesterday.

[Symphony2210]

Mine the same all iget technical faults

[Wonderdogg]

@AndrewRussell there should be a sky web address taking you to their Activate page in the preceding text. It showed in mine and worked. It will ask you to reconnect your remote too

[KatSheff]

Hello, my sky glass has suddenly started refusing to switch fully on. Only the red front light comes on and then dims to almost out and then fully lights up again. Tried turning off at power, checked remote batteries etc. tried side reboot on tv. Nothing is working. Can anyone assist please? Thanks 

[Rachel202]

Followed a post from this morning.

Hold the power button down, takes a while until the red light starts flashing. Then switch plug off.and on. Will then come up with sky.   will then do an update.  Mine worked it is now working. 

[Lee-lo]

Yeah they're is, and did all that, now have sky tv

[Gem98]

Hi , since last night my sky glass isn't turning on , once I do a reset it says its updating software then cuts off and goes back onto stand by can someone please help me

[Super+Anthony]

Done a reboot and everything, still doesn't work and still silence from Sky. This is all very poor really

[abeysekera]

Rediclues service , terrible. No one answer the help line either. Still our Sky glass is not working 

[terrytee]

There is no red stand by light on the front of my tv if I unplug it and plug it back in the sky emblem comes on then goes blank 

[Rob202]

@sjw13 I had that this monring when I started it up again. Reset by pressing the on off button underneath the puck until the coloured lights.  Once that went through the reset to original status, went thru update and required me to go through the initial setup. Now stuck at the Pin setting stage as it didnt remember my prvious one, reset it using the "forgot pin" process, but new Pin not recognised. Now in the same loop.

Following reading the support info, now in put in standby, turn off, unplug, insert plug, wait 30 mins. Just coming up to 30 mins now, so we ll so what happens next. 8-||

[AndrewRussell]

@Wonderdogg  Yes did all that, followed the messages to activate the remote, but now have a message to link the TV with my account [there is a number showing on the screen] this is my issue, where do I input this number?