SUPPLY CHAINTEST just received a new glass

[TimmyBGood]

@PeterBritton82 

My point is that advice to connect a Q box to this particular Glass television set is probably inappropriate, and will not work.  Glass is not just a display panel: it's a smart device requiring sucessful activation.

[PeterBritton82]

Apparently SKY are the reason I am getting the SUPPLY CHAINTEST is because they awaiting form delivery but Glass TV was delivered Yesterday 

[Kelsingra]

Hey all,

I am locking this thread down as I am afraid we are not able to give further support with this issue on the Sky Community Forum, than what we already did.

@PeterBritton82 I am really sorry that you have this error message on the Glass TV, and I completely understand your frustration about it. I can only confirm what the Superusers advised, your case is with the Sky back office team and you have to wait for them to find a resolution and contact you. You can use your Sky Q in the meantime. Sadly we are not able to give you any other answer on the Community Forum. 

Thank you for your understanding and for getting involved in our Sky Community.

[PeterBritton82]

My SKY Q is working tho