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Discussion topic: Promised tesco vouchers but haven't received email

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Avatar for Tatung
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This message was authored by: Tatung

Message posted on ‎05 Jan 2026 04:30 PM

Promised tesco vouchers but haven't received email

I was promised tesco vouchers for compensation for skys awful customer service, said I would recieve them within 24 hours, 3 days later still not received. 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎05 Jan 2026 07:21 PM

Re: Promised tesco vouchers but haven't received email

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tatung 

 

This a customer helps customer community. You will need to contact sky again or make a formal complaint: https://www.sky.com/help/articles/how-to-make-a-complaint

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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