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Discussion topic: New member order sky glass

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This message was authored by: MrsP12

New member order sky glass

My husband has a sky account but I would like to apply for the new sky glass air for myself not as part of my husbands account

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This message was authored by: SKY1992bf

Re: New member order sky glass

Posted by a Superuser, not a Sky employee. Find out more

@MrsP12  Short answer is if he already has a tv account you can't have one on your own name as sky only allows one account per address 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: Fothergill1

Re: New member order sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @MrsP12 and welcome to the forum.  Further to the post from @SKY1992bf there is nothing stopping you adding another Glass TV to your husbands existing account.  You can actually have up to 3 Glass TVs and 6 stream pucks on one account as per the following link:

https://www.sky.com/help/articles/your-devices-sky-glass

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This message was authored by: SKY1992bf

Re: New member order sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1 wrote:

Hi @MrsP12 and welcome to the forum.  Further to the post from @SKY1992bf there is nothing stopping you adding another Glass TV to your husbands existing account.  You can actually have up to 3 Glass TVs and 6 stream pucks on one account as per the following link:

https://www.sky.com/help/articles/your-devices-sky-glass


@MrsP12 to clarify the above only applies if your husband already has a sky glass or stream account 

 

should he have sky Q or sky plus you cannot add glass or stream to it without first completely removing Q or plus 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: Fothergill1

Re: New member order sky glass

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf  Good point 👍 the OP didn't specify and I didn't pick up on it.

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If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
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