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Discussion topic: My Sky Glass has finally met its end

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This message was authored by: TheStraightener

Re: My Sky Glass has finally met its end

Yeah this whole experience has kind of soured me on Sky. I've already cancelled 

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This message was authored by: TheStraightener

Re: My Sky Glass has finally met its end

Also saw someone else on this board have exactly the same thing at roughly the same age. Will be interesting to see how it all pans out 

This message was authored by: Anonymous

Re: My Sky Glass has finally met its end

@TheStraightener 

 

I've worked in consumer electronics and TV manufacturing for over 30 years. A TV should last 7 years even longer.

 

If you have cancelled Sky look at Apple TV, very stable all the apps you need and more no need for wholehome subscription picture quality is exceptional as it upscaled content. 

Now is very good on Apple and so much cheaper I pay £11 for entertainment, cinema and UHD AD free not skipping just extended until June 2025. 

All apps subscribe as needed a month at a time. Very much worth looking into. 

Also the TV launcher app is excellent. And the continue watching rail works!

Good luck in whatever you decide. 

This message was authored by: oj01

Re: My Sky Glass has finally met its end

Posted by a Superuser, not a Sky employee. Find out more

@TheStraightener Does your House Insurance not cover accidental damage to your TV?


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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This message was authored by: TheStraightener

Re: My Sky Glass has finally met its end

Might as well buy a new TV with the excess. I did consider it

This message was authored by: Wull22

Re: My Sky Glass has finally met its end

I've had my sky glass for more than 3 yrs it's paid off,I would say it's the best thing I've done,so if it did break down I would just order another as their only £6 a month for a sky glass 43 inch so their really great value.

This message was authored by: Wull22

Re: My Sky Glass has finally met its end

If I was you I would order another one,you must have just got a bad one so I think it's worth paying £6 a month for another one,I do feel for you.

This message was authored by: Yoghurt

Re: My Sky Glass has finally met its end

I got mine 2 years in July so far so good I've no tv to pay in August I've the gen 1 

Sarah backx
This message was authored by: spannernick1

Re: My Sky Glass has finally met its end

Sky need to put a 3 year guarantee on it to stop this happening, they are making it sound like your buying a mobile phone and your not and the TV should last at lest over 10 years, not 3 years, that bad for a £6.99/£509 TV, they should be  made better(Sky Believe in better), a normal TV from Argos made by TCL is only £269 and a 55 inch and they last longer, I have a TV from 2014 that was £299 from Argos that still works OK,.43 inch Hitachi.

 

Can you extend the Sky Glass warranty, like paying £6 or £7 for 3 years, you can if you buy a bed from Argos so extra cover... 🙂 for 3 years instead of 1 year.

Shame Amstrad never made the TV like there tech make Sky Q,... 😞 that why Sky Q was so good.

This could as well stop people buying Sky Glass if it only lasts 3 years, you do not buy a new TV for it to stop working in 3 or 4 years, they might have to cover all the people that have faulty Sky Glass TVs, because they have been made faulty in the chinese factory.

You could look up the fault and if its the board in the TV, you might be able to get a cheap board for the TV from eBay then the TV will work properly again.

I am Neurodivergent... 🙂

I am not a Sky Engineer but at one time wanted to be one or a BT Engineer... 🙂

I like working things out like its a puzzle... 🙂

I was a PC Engineer and fix peoples PCs by going to there house, Windows XP was known to slow down PCs over time and clog up the PCs RAM and its start-up and had to reinstall it for the customer.

Sky Glass Air 55 inch.
This message was authored by: Yoghurt

Re: My Sky Glass has finally met its end

@spannernick1  The gen 1 I have is 5 years old this year it came out in 2021

Sarah backx
This message was authored by: spannernick1

Re: My Sky Glass has finally met its end

Have you got a picture of what the TV screen looks like on your Sky Glass...?

I have fixed TVs before with just replacing its board in the TV, should be able to fix it if its just not the screen, and depends on if you can get parts of it and if your willing to take its back off.

TVs usually have a power board and a main board that connects to the LED/LCD screen, with it HDMI Ports on it and USB ports if it powers on OK but TV screen looks funny then something wrong on its main board so just need to get a new main board for it.
It could be a capacitor or resistor on its main board that gone, they can go but should not on a new TV thats only 5 years old.

 

Have you noticed that TVs now have no on/off switch, that because that they could fail and then not able to turn the TV on, and it was the first thing to go on a TV because you had to push it in and out, now they have a touch button on some instead.... 🙂

I am Neurodivergent... 🙂

I am not a Sky Engineer but at one time wanted to be one or a BT Engineer... 🙂

I like working things out like its a puzzle... 🙂

I was a PC Engineer and fix peoples PCs by going to there house, Windows XP was known to slow down PCs over time and clog up the PCs RAM and its start-up and had to reinstall it for the customer.

Sky Glass Air 55 inch.
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