Hi @Wendy143
You have posted in the Sky Glass board which is Sky's TV set. Sky stream has one light on the front. If your box has more than one light it's likely Q or +.
Please can you clarify so we can get your post moved to the correct board and those with the relevant knowledge will be able to assist.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
