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Discussion topic: Issues with Game of Thones

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Avatar for Lportass28
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This message was authored by: Lportass28

Message posted on ‎12 Dec 2025 08:27 PM

Issues with Game of Thones

Hello,

 

I was watching Game of Thrones earlier today when on the finale of season 4 it froze and now keeps coming up with "sorry technical issues" if I try watch any episode.

 

How can I fix this on a. sky Glass TV.

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎12 Dec 2025 08:39 PM

Re: Issues with Game of Thones

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lportass28 

 

Have you tried power off at the mains for a few minutes? Or restarting your Glass (Settings > System Management> Resets & updates > Restart) in the first instance.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Avatar for Fothergill1
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This message was authored by: Fothergill1

Message posted on ‎12 Dec 2025 08:40 PM

Re: Issues with Game of Thones

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lportass28 A restart of the puck will probably resolve the issue for you as it tends to clear software glitches.  It's certainly worth a try.

 

To do this go to Settings > System Management > Resets & Updates > Restart device.  It takes a couple of minutes to completely reboot and you will have a blank screen for a couple of minutes before the Sky logo appears.

 

Good luck.

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