0

Discussion topic: How can I get a new..replacement TV Speaker Fascia 55” white (Sky Glass gen 1-

Reply
This message was authored by: SJulia

How can I get a new..replacement TV Speaker Fascia 55” white (Sky Glass gen 1-

I need a speak facia replacement in white for sky glass (1st gen) in WHITE - do sky offer this ? 

Reply

All Replies

This message was authored by: lettice

Re: How can I get a new..replacement TV Speaker Fascia 55” white (Sky Glass gen 1-

Posted by a Superuser, not a Sky employee. Find out more

You can order them online, as in this help article;

 

https://www.sky.com/help/articles/order-sky-glass-accessories?msockid=3e588aba6ac269da28b59c5c6b0c68...

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Angel_Aka

Re: How can I get a new..replacement TV Speaker Fascia 55” white (Sky Glass gen 1-


@SJulia wrote:

I need a speak facia replacement in white for sky glass (1st gen) in WHITE - do sky offer this ? 


There are only patterned ones available via the Amazon store now, and it would appear only on eBay too. 

I doubt the plain colours will be re-stocked as the Sky Glass gen1 TV is now obsolete an no longer manufactured. 

If you keep checking eBay you may find a second hand one at some point, but they are very over-priced for essentially a piece of stretched fabric and a couple of magnets. 

This message was authored by: TimmyBGood

Re: How can I get a new..replacement TV Speaker Fascia 55” white (Sky Glass gen 1-

Posted by a Superuser, not a Sky employee. Find out more

@SJulia 

 

As @Angel_Aka indicates, those won't have been manufactured once the move to the Gen 2 model was initiated: it's also unlikely that the regular colours were made in numbers much greater than the sets themselves.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Cp23

Re: How can I get a new..replacement TV Speaker Fascia 55” white (Sky Glass gen 1-

I'm having the same issue. Seems ridiculous that once the 2nd gen comes out the 1st no longer exists. I will never be buying another sky glass for this reason alone! I've searched high and low with no luck, which seems pretty poor on skys part. 

This message was authored by: Angel_Aka

Re: How can I get a new..replacement TV Speaker Fascia 55” white (Sky Glass gen 1-


@Cp23 wrote:

I'm having the same issue. Seems ridiculous that once the 2nd gen comes out the 1st no longer exists. I will never be buying another sky glass for this reason alone! I've searched high and low with no luck, which seems pretty poor on skys part. 


They dropped the swappable facias on the gen2 - it's one extra thing to manufacture at additional cost. They probably didn't sell as well as they'd hoped on the gen1 so got rid. 

You can always keep checking eBay and Vinted - someone might have one for sale. 

This message was authored by: TimmyBGood

Re: How can I get a new..replacement TV Speaker Fascia 55” white (Sky Glass gen 1-

Posted by a Superuser, not a Sky employee. Find out more

@Cp23 wrote:

Seems ridiculous that once the 2nd gen comes out the 1st no longer exists. 


Glass Gen 1 was released in October 2021, and Gen 2 finally arrived in February 2025: in a television market where the major manufacturers bring out new models annually that's a huge gap.

 

It also didn't help that Gen 1 manufacturing coincided with the COVID silicon component shortage and so the hardware specification wasn't exactly cutting-edge even when new: three years later it was really rather tired.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply