Discussion topic: Hi, I think if buying a new and want transfer my subscription to a stream puck instead?

This message was authored by: Sali75 · ‎28 Sep 2025

So basically I am thinking about buying a new TV and stop using the sky glass tv, which I already paid for, what do I need to do to transfer my subscription to a stream puck, I already got whole home subscription but only one puck, I need another one and make that as my primary device. What do I need to?

This message was authored by: GD1 · ‎29 Sep 2025

@Sali75 You will need to call Sky to make the puck a Primary device while removing the glass TV from your setup, you will be able to add another puck @ £39.95 activation fee.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Hi, I think if buying a new and want transfer my subscription to a stream puck instead?

Hi, I think if buying a new and want transfer my subscription to a stream puck instead?

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Re: Hi, I think if buying a new and want transfer my subscription to a stream puck instead?

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