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Discussion topic: Got sky glass for £14 a month for 3 months, it goes up to £40 after, can u just cancel the £40 mont

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This message was authored by: Leeasks

Got sky glass for £14 a month for 3 months, it goes up to £40 after, can u just cancel the £40 mont

Signed up for sky glass tv with entertainment and netflix, £14, afterwards it's £40 a month, can I just cancel the entertainment package at any time 

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This message was authored by: Exiled-in-HH

Re: Got sky glass for £14 a month for 3 months, it goes up to £40 after, can u just cancel the £40 m

Did you sign an 18 month minimum term contract to get the offer?

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This message was authored by: Leeasks

Re: Got sky glass for £14 a month for 3 months, it goes up to £40 after, can u just cancel the £40 m

No contract 

This message was authored by: Jones_The_Cat

Re: Got sky glass for £14 a month for 3 months, it goes up to £40 after, can u just cancel the £40 m


@Leeasks wrote:

No contract 


If you're on the 31 day contract then yes, you can cancel Entertainment with 31 days notice. You will however, have to keep on paying for the TV itself, even though it becomes a big dumb monitor without a streaming TV subscription. 

This message was authored by: TimmyBGood

Re: Got sky glass for £14 a month for 3 months, it goes up to £40 after, can u just cancel the £40 m

Posted by a Superuser, not a Sky employee. Find out more

@Jones_The_Cat 

 

Ad @Jones_The_Cat indicates, the key thing to understand is that you've taken out a loan to purchase the television hardware, and the terms of that loan are that it must be repaid over either two or four years (or earlier) whether or not you are consuming Sky subscription content on the set: unlike the content subscription this cannot be 'cancelled' (and the television returned) on the monthly rolling contract.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Laing1

Re: Got sky glass for £14 a month for 3 months, it goes up to £40 after, can u just cancel the £40 m

Posted by a Superuser, not a Sky employee. Find out more

@Leeasks wrote:

No contract 


@Leeasks I'd double check what you signed up to by checking the emails Sky would have sent you 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
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