0

Discussion topic: Change in TV order

Reply
This message was authored by: Desh

Change in TV order

I have ordered 5 inch Sky Glass TV with wall mount. However I found out that wall is not compatable for wall mount. I want to change the order from Wall mount to TV on stand. How to go with it,  please? Hope it should be easy as that's a minor change just from wall mount to stand and rest of the order remains the same. 

Reply

All Replies

This message was authored by: BenJoBanjo

Re: Change in TV order


@Desh wrote:

I have ordered 5 inch Sky Glass TV with wall mount. However I found out that wall is not compatable for wall mount. I want to change the order from Wall mount to TV on stand. How to go with it,  please? Hope it should be easy as that's a minor change just from wall mount to stand and rest of the order remains the same. 


A 5 inch Glass? That's a small one! 
You'll need to cancel the whole order and start a new one. Call Sky to sort it out. 

Avatar for Desh
Level 1 icon
Topic Author
This message was authored by: Desh

Re: Change in TV order

Sorry, it was typo, I mean 55 inch TV

This message was authored by: Jporch316

Re: Change in TV order

Posted by a Superuser, not a Sky employee. Find out more

@Desh 

 

The wall mount is an extra you order along with the tv. The tv will come with a normal stand as well. 

——————————————————————————
Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.


Reply